Our mission
is to deliver high-quality, personalised care that is closely aligned with the
individual needs and preferences of our clients. We are dedicated to providing
dependable and adaptable services, delivered by our team of locally based,
skilled, and experienced care professionals.
With a strong commitment to a person-centred approach, we
place the individual’s needs and aspirations at the heart of everything we do.
By considering aspects such as language, culture, age, gender, and orientation,
we tailor our services to nurture meaningful relationships and promote a
supportive and respectful connection between clients and care staff.
Welcome to Relax Healthcare – a full-service domiciliary care provider. The aim of high-quality domiciliary care should always be to promote a way of life for service users that enables them to enjoy, to the fullest extent possible, their rights as individual human beings. The following rights are fundamental to the work of our agency.
To meet assessed needs. Before providing services, we ensure that a potential service user’s needs and preferences are thoroughly assessed. We aim to ensure that the care provided by the agency meets the assessed needs of each service user, that their needs are reassessed as frequently as necessary, and that the care and support offered are flexible enough to respond to changing needs or requirements.
To provide quality services. We are wholeheartedly committed to delivering top-quality services and to the continuous improvement of the care we offer.
To employ a quality workforce. The standards for our managers and staff are based on the national occupational standards for the care industry, as set by the National Training Organisation.
It is our people who make Relax Healthcare what it is, and we take great pride in the dedication and achievements of our staff. Together, we work to support our service users throughout their recovery, providing the highest standard of care.
Relax Healthcare Limited is a registered domiciliary care provider, currently delivering services within the London Boroughs of Newham and Tower Hamlets. As we continue to grow, our vision is to extend our reach to additional boroughs across London. At Relax Healthcare Limited, our primary aim is to excel across every facet of our operations. We are dedicated to strengthening our reputation for delivering outstanding quality, distinguishing ourselves from other domiciliary care providers by upholding the highest standards of care, professionalism, and integrity in all that we do. This commitment includes maintaining a thoughtful and effective balance between the needs of our clients, staff, stakeholders, suppliers, and regulatory bodies.
Licensed Professionals At Relax Healthcare Limited, our overarching goal is to excel in all areas of our operations. We are committed to enhancing our reputation for exceptional quality, setting ourselves apart from other domiciliary care agencies by maintaining the highest standards of care and integrity in every interaction. This commitment extends to effectively balancing the needs of our clients, stakeholders, employees, suppliers, and regulatory bodies.
Cost Effective For those service users who have been referred through a social services department, the fees will be covered by the local authority. We also provide services to those clients who are receiving funds on a direct payment scheme. In these cases, we do not charge the client any more than the rate we charge social services.
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Check duty hours of service providers in our timetable.