At Relax Healthcare, we firmly believe that independence is a vital aspect of personal wellbeing and dignity. Independence means having the freedom and confidence to make your own choices, take reasonable risks, and maintain control over your day-to-day life—without constant reliance on others. Our goal is to support our service users to live as independently as possible, in ways that are safe, respectful, and aligned with their personal wishes and abilities.

How We Promote and Support Independence:

Encouraging Self-Reliance

Wherever possible, we support service users to manage tasks for themselves rather than becoming entirely reliant on care workers or others. Whether it's preparing a meal, maintaining personal hygiene, or organising daily routines, we aim to assist only where needed—empowering you to retain control and confidence in your abilities.

Supporting Autonomy in Health and Medication

We encourage service users to take an active role in managing their own health and medication. With appropriate support and safeguards in place, we promote informed decision-making and provide guidance rather than taking over completely, respecting your right to choose how your care is delivered.

Involving You in Your Own Care

You are central to the planning and delivery of your care. We involve you fully in the development of your care plan, and wherever possible, in maintaining your care records. Your voice shapes the support you receive, and your preferences and priorities guide how that support is provided.

Working in Partnership with Carers and Loved Ones

We collaborate closely with carers, relatives, and friends—those who know you best—to ensure continuity of care and to maintain routines and relationships that matter to you. By working together, we can offer a more holistic and personalised service.

Focusing on Strengths, Not Limitations

At the heart of our approach is a commitment to seeing the person, not the condition. We strive to create a positive environment—both within our team and among those surrounding the service user—that focuses on strengths, abilities, and potential rather than disabilities or limitations. We foster a can-do attitude that encourages confidence, initiative, and self-expression.

At Relax Healthcare, we believe that even when care is needed, independence can be maintained and celebrated. Our role is not to take over, but to stand beside you—supporting your choices and enabling you to live life on your own terms.