At Relax Healthcare, we recognise that dignity is about more than just physical care—it is about valuing each individual as a person, with their own unique needs, preferences, and worth. Our approach to care is rooted in preserving and promoting the dignity of every service user we support.

 

How We Promote Dignity:

Choice in Personal Care

Where assistance is required with personal tasks such as dressing, bathing, or toileting, we will make every effort to ensure that support is provided by a care worker of the service user’s choice—and, where requested, of the preferred sex.

Support with Appearance and Presentation

Upon request, we assist with dressing and clothing maintenance to help service users feel comfortable and presentable. We also offer support with personal grooming, including make-up, hairdressing, and manicure, so that individuals can express themselves and maintain their desired appearance.

Reducing Vulnerability

We are mindful of the emotional impact that disability or reduced independence can have. Our care is delivered in a way that seeks to reduce any feelings of vulnerability, inadequacy, or loss of self-esteem.

Respectful Interaction

We treat every service user with respect, using their preferred name or form of address and making introductions in line with their wishes. We remain sensitive to individual cultural preferences and needs, and we foster relationships that are both warm and respectful—professional yet personable.

At Relax Healthcare, dignity is not simply a standard to meet; it is a value we live by in every aspect of our care.