At Relax
Healthcare, we are committed to ensuring that our service users continue to
enjoy their civil rights, enabling them to live as fully, independently, and
autonomously as possible. We understand that civil rights are fundamental to an
individual’s dignity, freedom, and personal choices. As such, we aim to support
our service users in exercising their rights in the following ways:
How We Support Civil Rights:
Participation in Elections
If a service user wishes to participate in elections, we will
assist in accessing the necessary information and provide or arrange for any
help needed to enable them to vote. We believe in supporting everyone’s right
to have their voice heard in the democratic process.
Accessing Public Services
We work to
ensure that our service users can take full advantage of the wide range of
public services available to them. This includes support with using services
such as libraries, education, public transport, and any other community
resources that they wish to access.
Engagement with Health Services
We encourage
our service users to make full use of healthcare services, ensuring they
receive the medical, nursing, and therapeutic care they require. We aim to
assist in facilitating access to these services and provide any necessary
support to ensure that they receive the care they are entitled to.
Feedback and Complaints
We believe
in transparency and accountability. We provide clear, accessible routes for
service users, their families, and representatives to give feedback on or lodge
complaints about our services. Your voice matters, and we are here to listen
and respond promptly to any concerns or suggestions.
Community Participation
We actively
support our service users in engaging with their communities in ways that are
meaningful to them. Whether it’s through voluntary work, religious observance,
joining local associations, or contributing to charitable causes, we encourage
and facilitate involvement in the wider community, in line with their personal
interests and preferences.
At Relax
Healthcare, we respect the civil rights of every individual and are dedicated
to providing the support necessary for service users to exercise these rights
fully and freely. Your freedom, choice, and participation in society are
fundamental to our approach to care.
